Relationship Account Director - Practice Solutions

Company: Disability Solutions
Location: Chandler
Posted on: November 15, 2024

Job Description:

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for leading a sales team by driving strategic growth and ensuring goals are met or exceeded. Key responsibilities include data analysis for sales growth opportunities, collaborating with other leaders to develop and implement strategies and processes for both talent and business results, and managing various escalations. Job expectations include subject-matter expertise of sales processes and credit acumen, driving best practices, and providing coaching feedback.Responsibilities:

• Forecasts and manages staffing levels and capacities, prioritizes employee development by providing effective coaching, and shares constructive feedback to drive Operational Excellence
• Engages with key stakeholders, partners, and business leadership to deliver on business objectives, while providing updates on strategic business initiatives
• Evaluates efficiencies and identifies areas of improvement and growth to the overall process, identifying data, metrics, and key performance indicators to measure process effectiveness
• Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment
• Drives operational excellence and business strategy with an in depth knowledge of the end to end business, with additional focus on credit analysis, credit products, risk assessment, and structuring
• Escalates credit deal reviews and negotiation, spread analysis, and appeals throughout credit continuumSkills:
  • Business Case Review
  • Portfolio Analysis
  • Relationship Building
  • Sales Performance Management
  • Sales Strategy
  • Business Operations Management
  • Process Management
  • Business Analytics
  • Process Performance Measurement
  • Performance Management
  • Workforce Planning
  • Underwriting
  • Business Process Analysis
  • Business Acumen
  • CoachingRequired Qualifications:
    • Previous Practice Solutions product and credit knowledgeDesired Qualifications:
      • Ability to communicate and influence verbally and in writing to multiple levels and audiences including Sr. Executives
      • Proven coaching and leadership experience
      • Strong experience with client and associate escalations Shift:1st shift (United States of America)Hours Per Week: 40

Keywords: Disability Solutions, Casa Adobes , Relationship Account Director - Practice Solutions, Executive , Chandler, Arizona