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Customer Retention Manager

Company: VirtualVocations
Location: Scottsdale
Posted on: November 4, 2024

Job Description:

A company is looking for a Manager, Customer Retention Solutions.



Key Responsibilities

Manage and coach sales renewal teams to achieve performance goals
Monitor team outreach and manage reporting systems in Salesforce
Facilitate contract renewals and maintain relationships with key clients


Required Qualifications

Bachelor's degree preferred or equivalent experience
3+ years of sales representative experience, preferably in financial services
4+ years of people management and coaching experience
Experience in performance management and driving metrics
Proficient in Microsoft Suite and CRM tools

Keywords: VirtualVocations, Casa Adobes , Customer Retention Manager, Executive , Scottsdale, Arizona

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