Chief Revenue Officer
Company: Titan Health Management Solutions Inc
Location: Tucson
Posted on: October 4, 2024
Job Description:
The Chief Revenue Officer (CRO) will be a key member of the
executive team, responsible for developing and executing revenue
generation strategies across all channels. The CRO will oversee all
revenue-related functions, including sales, marketing, business
development, and customer success. This role requires a deep
understanding of the revenue cycle industry, a strong strategic
mindset, and a proven track record in driving revenue growth.The
CRO is responsible for developing, optimizing and executing a sales
and marketing engine that drives sustainable revenue growth,
fostering a cohesive approach to new opportunities, and cultivating
a robust pipeline for continued success. The candidate
collaborates, measures, and provides support for initiatives
involving growth and observes daily operations of the company to
identify new opportunities for initiatives. The CRO will be a
natural leader and "doer", capable of driving initiatives forward
in a fast-paced and team-oriented environment that is laser focused
on client service, operational execution, and growth, all while
ensuring that the growth strategy aligns with the core values,
mission, and culture of the organization.Essential Job
Duties/ResponsibilitiesRevenue Strategy Development:
- Develop and implement comprehensive revenue growth strategies
that align with the company's goals.
- Identify new business opportunities, market trends, and
potential partnerships to expand revenue streams.
- Collaborate with the CFO and executive team to set revenue
targets and forecast growth.Sales Leadership:
- Oversee the sales team, including setting goals, monitoring
performance, and providing coaching and mentorship.
- Develop and refine sales processes, metrics, and KPIs to ensure
efficiency and effectiveness.
- Manage key customer relationships and negotiate high-value
deals to drive revenue growth.
- Build a strong sales engine; improve sales operations and
utilize predictable, repeatable sales roadmaps, and effectively
translate targets into specific actions for all levels of sales
management.
- Organically grow the business by expanding key clients into new
solutions.
- Optimize the existing marketing strategies and develop new
marketing channels at events, conferences, tradeshows, and
webinars.
- Create and execute short and long-term sales plans, including
market segments, strategies, goals, tracking mechanisms, and
develop KPIs around how top-of-the-funnel pipeline is growing,
qualified pipeline is building, and deals are converting over
time.
- Lead, strategize, and oversee the CRM process for the full
customer journey.
- Direct the cohesiveness of the sales, customer success, and
MarTech stack, including process, integrations, and
reporting.Marketing and Branding:
- Lead the marketing team in developing and executing brand
positioning, digital marketing, and demand generation
strategies.
- Oversee the creation and implementation of marketing campaigns
that drive lead generation, brand awareness, and customer
acquisition.
- Develop a robust demand generation engine, ensuring a steady
flow of qualified leads through modern inbound marketing techniques
and strategies.
- Implement and refine modern marketing attribution models to
accurately measure the effectiveness of marketing efforts across
all channels.
- Ensure alignment between sales and marketing teams to optimize
the customer acquisition process and enhance the overall customer
journey.
- Continuously evaluate and integrate new marketing technologies
and tools to drive innovation and efficiency in the marketing
function.Customer Success and Retention:
- Develop a comprehensive understanding of the customer journey.
Identify opportunities and develop strategies to enhance customer
experience and satisfaction, driving customer retention and
loyalty.
- Implement programs to identify and mitigate churn risks,
ensuring a high level of customer engagement.
- Oversee customer success metrics and initiatives, focusing on
upselling and cross-selling opportunities.Data Analysis and
Reporting:
- Build the revenue operations framework to support the full
customer journey.
- Utilize data analytics to track, analyze, and report on key
revenue metrics and performance indicators.
- Provide regular reports to the Executive team on revenue
performance, market trends, and strategic initiatives.
- Use data-driven insights to refine strategies and tactics,
ensuring continuous improvement and growth.Team Management and
Development:
- Build, lead, and mentor a high-performing team of sales,
marketing, and customer success professionals.
- Foster a culture of collaboration, innovation, and excellence
within the revenue organization.
- Ensure the team is equipped with the tools, training, and
resources necessary to achieve their goals.Minimum Qualifications
- Bachelor's degree in Business, Marketing, or a related field
(MBA preferred).
- Proven experience as a Chief Revenue Officer, Chief Growth
Officer, C-Level Marketing and Strategy Officer, or similar
executive role in a high-growth company, preferably in the
healthcare or revenue cycle management industry.
- Proven track record of driving significant revenue growth and
profitability.
- Strong understanding of sales, marketing, and customer success
principles, with a track record of driving revenue growth.
- Experience in selling to hospital systems is preferred.
- Deep understanding of the revenue cycle management industry,
including market trends, challenges, and opportunities.
- Excellent strategic thinking, leadership, and analytical
skills.
- Exceptional communication and interpersonal skills, with the
ability to influence and collaborate with stakeholders at all
levels.
- Demonstrated ability to manage complex projects and lead
cross-functional teams.
- Proficiency in CRM and other sales/marketing tools; strong data
analytics skills.
- Ability to travel as required to meet with clients, attend
industry conferences, and support team members across locations
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Keywords: Titan Health Management Solutions Inc, Casa Adobes , Chief Revenue Officer, Executive , Tucson, Arizona
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